Stress management

The module focuses on equipping VET students and employees of the public transport sector with tools and methods for detecting, recognizing, preventing and managing stressors. It will assist learners to build their own strategy towards managing stress more effectively and efficiently. The module is comprised by 3 units that aim to reach the modules goal. 

Those units are:

1. Basic concepts: Understanding Stress 

2. Detecting Signs of Stress of mass transportation workers 

3. Confronting Stress

Knowledge

• Understand the basic principles of stress management;

• Understand the main internal and external factors causing stress;

• Recognition of the subjective, behavioural, cognitive, physiological and organizational consequences of stress;

• Learn how to cope with stressful situations and moderate physical reactions to stress.

Skills

• 
  

  Problem solving;

• Communication with the public;

• Communication within the work team;

• Prioritizing responsibilities;

• Self-management;

• Reflection.

Competences

• Recognize stress triggers and how to manage them;

• Evaluate stress levels and dealing with stress positively;

• Develop proactive responses to stressful situations;

• Use coping tips for managing stress;

• Willingness to perform;

• Ability to cope with stressors;

• Sense of responsibility & decision-making ability;

• Customer & service orientation.

Are there specific requirements for the participants to take part in this module?

Participants should fulfil the below requirements:

• 
  

  VET students and employees of the public transportation sector or be trainers working with VET student and employees of the public transportation sector.

• Interested in obtaining/improving their knowledge, skill and competences in stress management.

• Have basic digital skills

Are there specific requirements for the educator to teach this module?

Educator should fulfil the below requirements:

• 
  

  VET trainer/educator;

• Providing trainings or interested in starting to provide trainings in the public transportation sector;

• Interested in enhancing their knowledge and competences in stress management education;

• Have basic digital skills.

Are there specific requirements for the learning environment to teach this module?

This module is a combination of online and f2f activities. Therefore, for the online sessions participants will need to have computer access with good connection to the internet.  During the f2f activities all materials needed will be provided by the trainer. Learners should only have their mobile phones with them.